Frequently Asked Questions
Got a question? We've got the answer
Still have questions?
Our team is here to help — get in touch and we'll get back to you within 24 hours.
Got a question? We've got the answer
Our team is here to help — get in touch and we'll get back to you within 24 hours.
Create a free account or log in to save your booking details and receive your digital passes.
How many kids are coming? We'll show you the perfect options.
Party room sessions: 9:30 AM · 11:30 AM · 1:30 PM · 3:30 PM · 5:30 PM (Fri/Sat only)
Pick your main meal (included) and add any extras you'd like.
Alcohol is not permitted on the premises under any circumstances, for either catering option.
Prices are per item — added to your total.
Please let us know about any allergies or dietary needs — your guests' safety is our top priority.
By proceeding with this booking you confirm that all guests will comply with Rebound Playland & Trampoline Park's rules: grip socks must be worn at all times, children must be supervised by a parent or guardian, play is at your own risk, no outside food or drink in the playground (water bottles permitted), no climbing on exterior structures, and management reserves the right to refuse entry. To the fullest extent permitted under New Zealand law, Rebound, its owners, employees, and contractors are not liable for injuries, accidents, loss, theft, or damage to personal belongings.
Your booking is nearly confirmed — just one more step!
🔒 Payments processed securely via Stripe. PCI-DSS compliant.
Pay directly from your NZ bank account — no card needed. We just need your email and mobile first, since you'll be redirected to your bank to complete payment.
🔒 You'll be redirected to POLi to securely log in to your bank.
Your payment is confirmed! Enter your contact details below to receive your passes.
Your booking receipt and tax invoice will arrive here.
Your digital entry passes and booking updates will be texted here.
Get ready for an amazing party. We've sent your receipt and digital entry passes — check your email and phone!
You can edit your booking up to 48 hours before your party. Changes within 24 hours of your party cannot be accepted.